企业管控中枢
Company Control Tower
The executive operations board for Company Administrators. Learn how to monitor company-wide shipments, reassign workflows, manage team members, and resolve bottlenecks.
Administrator Role Required
The Company Control Tower is gated strictly to verified Company Administrators. Standard employee accounts cannot access this menu or view company-wide data.
To access your control tower, click on the Control Tower shortcut in the top right header menu, or expand the myCall mega-menu and select Company Control Tower under your username profile column.
The Corporate Status Banner
Upon landing, you are greeted by the Corporate Overview banner. This card serves as your business identifier and displays your company's global registration code, tax residence country, and transactional clearing currency.
Most importantly, it performs a real-time sweep of all active shipments to verify if any operational bottlenecks exist that could stall cargo delivery.
Trade Corp Ltd (TC-NBO-01)
Country: South Africa · Currency: USD
The Control Tower features an automated, non-invasive sweep of all active shipments to highlight critical documentation or payment holds. If an employee misses an action item, the system flags the booking with an amber/red warning badge.
Common Operational Blockers:
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1. Shipping Instructions (SI) Missing:
The cargo is confirmed, but your team has not submitted the loading description, packing list, or commercial invoice. This blocks custom manifest filing.
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2. Bill of Lading (BL) Draft Pending:
CALL has uploaded the draft B/L. Your operator must review, amend, or approve the draft before the final release can be authorized.
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3. Outstanding Invoices:
Payment receipts or transfer copies are missing past the invoice due date, blocking Telex or Original document releases.
Reassigning Workflow Ownership
If an employee is out of office, leaves the company, or falls behind on key milestones, the Company Administrator can utilize the "Delegate Task" override function.
Reassigning a shipment immediately transfers active editing access and document submission controls to the selected colleague. The previous operator retains a read-only historical copy for their records, and the new owner receives a real-time notification containing booking coordinates.
- Locate the target booking in the table.
- Click the blue 🔄 Delegate Task button in the actions column.
- Select the new owner from your active company colleague dropdown list.
- Click Delegate Shipment. Access levels update instantly.